Journey management maturity checklist

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43%

of worker deaths in AU are from driving

Road Safety Week · Self-assessment

Journey Management Maturity Checklist

Thirty controls across the six stages of a journey, from the go/no-go decision through to closeout. Tick only what is genuinely in place and consistently followed, not what the procedure says should happen.

0 / 30

Start ticking to see your maturity levelLevel 1: Ad hoc

Trip justification & go/no-go control

0 of 5 in place

Whether the journey should happen at all, and who signs it off

Every journey is tested against a documented go/no-go gate before approval, including whether the trip could be avoided, delayed, combined or replaced by a call.Night driving is an exception requiring written operational justification, not a routine default.Journey Management Plans are routed to the right approver based on the journey's risk profile, rather than emailed around or approved verbally.Approval status (approved, conditional or rejected) and any conditions of approval are recorded and visible to the driver.A journey cannot start without a recorded approval, and departures without one are detectable.

Driver, vehicle & fitness for work

0 of 5 in place

Who is driving, in what, and whether both are fit for this route

Licence class, defensive driving currency and any medical restrictions are verified against the specific journey, not assumed.Fitness for work is confirmed at departure, covering last sleep, hours already worked and impairment.Rest breaks are planned into the journey at defined intervals, with a second driver or overnight stay triggered by maximum drive-time rules.Vehicle suitability, pre-start, recovery equipment, first aid, emergency water and fuel range are checked against this route, not a generic list.Vehicle and asset availability is governed in the plan, so a journey can't be approved against a vehicle that is off-road, unregistered or already committed.

Route planning, navigation & hazard awareness

0 of 5 in place

Where the journey goes, what is known about it, and what changes en route

Routes are planned against approved roads, including private roads, non-gazetted tracks and heavy-vehicle restrictions.Known hazards, black spots and seasonal road conditions are recorded against the route with named controls and owners.Drivers carry offline navigation and offline copies of the plan, procedures and trip attachments for areas without coverage.Live conditions such as bushfire, flood, severe weather and road incidents are checked at departure and pushed to drivers already in transit.When conditions change mid-journey there is a defined re-assess, re-route or stop process, and it is actually used.

Live monitoring & check-ins

0 of 5 in place

Who is watching the journey while it happens, and how they know

Someone is accountable for monitoring every active journey for its full duration, including after hours and across shift handovers.Check-ins are automatic, geofence or system triggered, rather than relying on the driver to call, text or radio in.The journey manager can see live location, route progress and a recalculated ETA, and can tell a delay from a deviation.Journeys beyond mobile coverage are monitored through satellite devices with two-way communication.A missed check-in is detected inside a defined time window without anyone having to notice it manually.

Emergency response & escalation

0 of 5 in place

What happens when a journey stops going to plan

Escalation triggers, response times and contacts are documented per journey and tested, not just written down once and filed.A missed check-in raises an automated alert and steps up a defined escalation chain without depending on one person being available.Emergency, breakdown, incident and medical response instructions are available to the driver offline.GSM dead zones on the route are known in advance and factored into expected check-in timing.The driving life-saving rules (impairment, seat belts, phone use, speed, plan adherence, re-assessment) are acknowledged per journey and enforced with evidence.

Closeout, assurance & improvement

0 of 5 in place

What the journey leaves behind, as evidence and as learning

Every journey is formally closed out, with actual departure and arrival recorded against the plan.Variances such as delays, deviations, incidents and near misses are captured at closeout and given an owner and a due date.Journey, check-in, approval, escalation and fatigue records form a complete audit trail that can be produced on demand.Journey data is analysed for trends across routes, times, fatigue events and driver behaviour, and those trends change the controls.Journey management performance is reported to leadership as a duty-of-care measure, not filed as compliance paperwork.

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Your maturity level, one of five, and what it means in practice
The three journey stages to fix first, ranked by how thin your controls are
What your operation already has working
The priority actions that move you up a level

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This checklist is a self-assessment aid, not an audit or a statement of legal compliance. Obligations differ by jurisdiction, industry and operation: check yours against the applicable WHS legislation, codes of practice and your own risk assessments.