How a top UK construction firm reduced site risk with Quartex

The challenge: inductions, visibility, and audit readiness

With projects lasting from several months to multiple years and up to 3,000 site workers involved per project, the company needed a contractor compliance solution that could scale with its workforce and reduce operational risk. The organisation faced critical challenges typical of high-risk, multi-site construction operations:

• Lack of visibility into which workers were on site, their roles, and verification status
• Manual, inconsistent site induction processes across dozens of locations
• High liability exposure if site records or training evidence could not be produced during an audit or in case of litigation

With fluctuating subcontractor counts, varying project durations, and rotating workforces, the company required a consistent system for inducting, verifying, and managing contractor and worker information—without increasing admin burden.

The solution: scalable, site-specific induction with Quartex

The company implemented Quartex’s site access & onboarding software solution on a per-project basis. Using the inbuilt Learning Activity Builder, they rapidly created site-specific inductions that could be duplicated and customised across projects. This ensured a consistent experience and improved compliance across sites.

Quartex facilitated in-person workshops with project leads to map contractor workflows, then helped build custom forms tailored to project needs. After setup, the Quartex team delivered administrator training and provided rollout support, including custom guide creation for contractors.

The impact: risk mitigation, audit-readiness, and efficiency

Since implementing Quartex’s site access & onboarding solution in 2015, the company’s construction division has used the platform to drive measurable improvements in safety compliance and operational consistency.

• ✅ Pre-site inductions streamlined contractor onboarding
• ✅ Centralised visibility of all verified workers across sites
• ✅ Rapid response to audit requests (e.g. CSCS card evidence retrieval)
• ✅ Creation of an induction evidence bank for litigation defense
• ✅ Supplier and worker documentation stored and trackable in one system

The result

Consistently inducted site workers, lower compliance risk, and audit confidence across one of the UK’s most active construction portfolios.

About the customer

This privately owned UK construction and services business operates across civil engineering, building, property development, logistics, and facilities management. Ranked among the Top 100 UK construction companies in 2018, the firm generated over £175 million in annual revenue and runs more than 20 large-scale construction projects at any given time—ranging from £300,000 to nearly £100 million in value.