In operations where one’s workforce is constantly on the move – mine sites, offshore rigs, regional hubs or delivery routes – every journey brings risk.

Managing those journeys effectively is one of the most important ways to keep people safe and protect operational integrity.

At Quartex, we help asset-intensive organisations move and manage their people safely while protecting their licence to operate and our Journey Management and Navigation solution sits within the Workforce Management suite—built to help you Run Every Site Right™ by improving visibility, control and compliance across every trip.

Understanding journey management

Journey management isn’t just departure times and destinations. It’s proactively identifying and reducing the risks your workforce faces whenever they travel for work. From the resources sector and energy operations to infrastructure and transport logistics, driving remains one of the highest-risk work activities your people will undertake. Fatigue, poor road conditions, mechanical issues and limited connectivity all increase the potential for serious incidents.

A strong journey management plan sets clear expectations for safe travel—before, during and after every trip. It ensures your organisation has the processes, tools and visibility to prevent incidents and respond rapidly if something goes wrong.

What a journey management plan covers

Before travel

  • Verify the trip is essential and consider alternatives (ride share, rail, charter).
  • Confirm vehicle servicing and critical safety equipment.
  • Check driver fitness-for-work and known route risks (weather, road conditions, wildlife).

During travel

  • Monitor fatigue and prioritise daylight driving where possible.
  • Set check-in points and planned communication intervals.
  • Maintain route visibility and document any deviations.

After travel

  • Conduct vehicle checks and record issues for maintenance.
  • Ensure adequate rest before the next mobilisation.
  • Close out the journey log for auditability and learning.

Education, awareness and ongoing training should underpin your plan—so drivers recognise fatigue, adverse weather and poor road conditions, and know how to respond effectively.

Why technology is essential

Even with solid procedures, manual tracking cannot guarantee worker safety in remote or low-reception areas. If a driver encounters a breakdown, accident or communication failure, how quickly could your team respond?

The Quartex Journey Management & Navigation solution removes that uncertainty. Installed on a mobile device and built for remote location work, the app allows one to monitor journeys from start to finish. If a driver fails to reach a checkpoint within the expected timeframe, automatic alerts are triggered via SMS, email or push notification—enabling supervisors to respond immediately. The solution can be tailored to your operations and scaled across fleets, shifts and sites.

  • Automated logging & tracking: route, checkpoints and check-ins recorded with timestamps.
  • Escalations: timed alerts for missed check-ins, route deviations or prolonged stops.
  • Evidence & compliance: comprehensive reporting captures journey data, driver activity, communications and audit logs — enabling full governance and compliance oversight.
  • Built for remote work travel: resilient in low-coverage environments with local caching and sync, it integrates with Garmin inReach for two-way satellite messaging, Geotab for in-vehicle monitoring, and Pivotel for Iridium satellite access—keeping teams connected, visible and supported even beyond mobile coverage.
  • Powered by Trimble Maps: offline navigation, route optimisation and deviation alerts for safer, smarter journeys.
  • Seamless connectivity through Garmin, Geotab and Pivotel: Our solution integrates with Garmin inReach for two-way satellite messaging, Geotab for in-vehicle monitoring, and Pivotel for Iridium satellite access—keeping teams connected, visible and supported even beyond mobile coverage.

Journey management FAQs

What is journey management?

Journey management is structured approach to assessing, approving, logging and monitoring work travel to reduce risk, manage fatigue and ensure rapid response if something goes wrong.

What does a Journey Management Plan (JMP) include?

A journey management plan sample includes before–during–after controls: confirming travel is essential, vehicle readiness, check-ins, fatigue management, communication intervals and post-trip review.

How does Quartex’s solution improve safety?

Quartex’s Journey Management & Navigation solution automates journey logging, check-ins and alerts. Missed checkpoints or route deviations trigger timed escalations via SMS, email or push notifications.

Can my teams still travel safely in areas with no mobile reception?

Yes. With Trimble Maps technology built into the mobile application, teams can rely on precise routing, private road integration and offline turn-by-turn guidance—even in areas with limited or no connectivity.

Protect your people. Strengthen your operation.

In a world where minor issues can escalate fast, proactive journey management gives you confidence that every worker on the road is safe and accounted for. With Quartex Journey Management & Navigation, you can get better insights, take smarter actions and see stronger results—while protecting your people and your licence to operate.

Book a discovery session to see how Quartex streamlines journey planning, check-ins and escalation.